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Operational Resilience

Business Continuity Plan Template

Your BIA says what's critical. This plan says how it recovers: who activates, who commands, what recovers in what order, and what gets said to whom, written to be opened in minute five of a bad day, not filed for the auditor.

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What you get
  • Activation criteria keyed to incident severity, with named authorities and an escalation timeline
  • Incident command structure, the same six roles as the Tabletop Playbook
  • Recovery priorities driven by the BIA's tiers (Tier 1: RTO 2h … Tier 4: RTO 72h)
  • Per-process recovery procedure template, plus two fully completed examples
  • Communications plan with holding-statement templates for clients, regulators, and press
  • 30 pages · Word (.docx) + PDF reference · ISO 22301 / DORA / FFIEC / NIST SP 800-34 mapped
Why this plan

As tested, not as hoped.

Most continuity plans are aspirational documents, RTOs nobody has proven, contact lists nobody has dialed, procedures written by someone who's never run them. This template is structured around evidence: every recovery procedure records the last tested result next to the stated objective, every activation step has a name and a clock, and the completed examples show what honest entries look like, including the gap between a 2-hour RTO and a 3-hour proven failover, and what the plan says to do about it.

What's inside

From activation to after-action.

Activation & Escalation

Severity-keyed activation criteria, three named activation authorities, a T+0 → T+2:00 escalation timeline, and stand-down rules.

Command Structure

Incident Commander, Comms, Ops, Legal/Compliance, Scribe, Executive Liaison, matching the Tabletop Playbook, so you exercise the same structure you'll run.

Tier-Driven Priorities

Recovery order falls out of the BIA's criticality tiers, the same tier model as the PivotRisk BIA workbook, so the two documents snap together.

Recovery Procedures

A fillable per-process template (profile, steps, workaround, dependencies, minimum staffing, validation) with two completed, realistic examples.

Communications

Audience matrix, three holding-statement templates, and a regulator notification table, drafted before the bad day, when drafting is cheap.

Testing & Maintenance

A tier-driven testing schedule, change-triggered maintenance rules, version control, and appendices: rosters, battle box, compliance mapping.

The thinking: Your BIA Is a Shelf Document and Incident Command Is the Backbone of Resilience.

FAQ

Before you buy

What format is it?

A 30-page Word document (.docx) plus a PDF reference version. Every table is editable; fill prompts mark exactly what you replace.

Do I need the BIA template first?

No, but they're designed as a pair: the BIA produces the tiers and recovery objectives this plan consumes. If you already have a BIA, map your tiers onto the plan's tier table and everything else follows.

Does it satisfy ISO 22301 / DORA expectations?

The structure maps to ISO 22301's continuity requirements, DORA Art. 11 response & recovery, FFIEC BCM, and NIST SP 800-34, citations are in the compliance appendix. Filling it honestly is what makes it evidence; scope your own obligations to confirm coverage.

Can I use it with clients?

Yes, internally or in client engagements. You can't resell the template itself as a template.

Write the plan you'd want open in minute five

Activation, command, priorities, procedures, and words for the worst day, decided in advance.

Get the Template, $259 Or get the Resilience Bundle ($497)